Ans – No, we do not provide COD option.
Ans – Cafizz provides a wide variety of payment options ranging from cards to wallets. Using following methods you can complete payment options :-
- Credit cards
- Debit Card
- Internet banking
If you face any payment related issues, please immediately call our customer care at +919785555585 or write us at [email protected]
Ans- No you cannot apply the discount code after payment.
Ans- In any instances when Your payment deducted and you have not received an order confirmation email within 24hours, please call our customer care at +919785555585 or use customer live support or write to us on [email protected] We will help you with the order. We will either refund your money or create an order for you, whichever you prefer.
Ans- Information given by you is totally secure with us. Our complete website is secured by an SSL encryption. All your data and transaction related details are accepted through the SSL protocol ensuring high level of security. We suggest that you avoid sharing details of your cafizz.com account or your card details with anyone.
Ans – You cannot place a bulk order at the Cafizz.com website directly. However, we can help you with bulk orders up to 60 pieces. Please write to us at [email protected] / Call on +919785555585 / Connect with us in live chat. Our team will get in touch with you shortly.
Ans- In case of flowers and cakes, pictures are representative of the composition of the product and in certain cases, the design of the actual product may little bit differ from what is shown on the website. All other products are delivered as shown on the website. In case, we run out of the product you ordered, we will get in touch with you to help you with a suitable alternative.
Ans- Midnight & fixed time deliveries should be placed 3 hours in advance. If you want to surprise your loved one at 12:01 am on 14th, then you need to select 13th as the delivery date and Midnight delivery as the delivery option.
Ans- For most of our products, we provide free shipping for standard delivery within India. For enhanced delivery options in India (midnight delivery etc.), we charge a nominal fee. Though you can check the shipping charges & delivery time for all items on their product pages.
Ans- Order won’t be cancelled once it is processed. You can cancel your order up to three hours before the selected time slot of delivery. You can call our customer care at +91 9785555585 for any help. You can also use customer live support or write to us at [email protected]
Ans- Order cancellation is initiated instantly but it takes 4-5 working days for the amount to reflect in the bank account.
Ans- No, We don’t allow partial cancellations of the order. If your order is not dispatched, you can fully cancel the order and place a new one.